Jupi Casino Review

Jupi Casino offers not one, but two welcome bonuses. There's a casino deposit match bonus of 120% up to $900, which can be wagered on slots only. 

The other option is a live casino welcome offer that gives you an 80% bonus of up to $600. 

We think this is great, because there aren't many bonuses around that can be played on live dealer casino games.

There’s also a sports one that gives you a 100% bonus of up to $150. However, in this review we'll focus on the casino section of this operator.

These welcome offers are all valid on your first deposit only, so you must choose which one you want to claim.

The main casino welcome bonus is a straightforward deposit match bonus applying to your first deposit only. 

120% up to $900 is a pretty generous offer and it means that if you deposit $750, you will get $900 on top of that from the casino. This is the maximum deposit amount to get the full bonus, so if you deposit more, you'll still get $900.

As with any online casino bonus, there are terms that you should be aware of, which we discuss below. For instance, you can’t try to withdraw the bonus before completing the wagering requirements, as it’ll void the bonus funds and any winnings. There are also betting limitations attached to the offer.

Let's have a look at the key terms and conditions of this offer:

• Min. deposit $40 
• Wagering 40x deposit and bonus amount
• Wagering within 30 days on slots only
• Min. bet amount: $0.75 per spin/bet
• Max. bet amount: $7.5 per spin/bet

As you can see, the deposit and bonus amount together have 40x wagering requirements. For example, if you deposit $40, you'll receive a 120% bonus of $48, and you can play with $88 altogether. 

However, the wagering requirements apply to the $88 total of the deposit plus bonus funds. In this case, you must wager it 40x up to a total of $3,520 before withdrawing. 

Even though wagering requirements generally fall between 30x to 40x, the fact that it applies to both the deposit and bonus amounts, makes it higher than in some other online casinos in Canada where it’s only applicable to bonus funds. 

Players have 30 days to complete the wagering requirements, which applies to both the standard casino and the live casino offers.

The live casino welcome offer gives you an 80% bonus of up to $600. Contrary to the standard casino bonus, which is only valid on slots, this offer can only be wagered on live casino games. 

The key terms are very similar to the main offer, but the minimum deposit amount and wagering requirements are different:

• Min. Deposit $40 
• Wagering 35x deposit and bonus amount
• Wagering within 30 days on Live Casino games only
• Min. bet amount: $0.75 per spin/bet
• Max.bet amount: $7.5 per spin/bet

Be aware that not all live dealer casino games contribute the same towards the wagering requirements, and none of these contribute 100%. Wagering contributions are distributed as follows: 

As the operator doesn’t automatically credit the welcome bonus with eligible deposits, it's useful to know how to claim it. 

Below, we provide a step-by-step guide.

Various other promotional offers are available. We'll list them below:

• Daily crypto bonus - Players can receive a 120% bonus of up to $1,500. It’s eligible on all games, except for live dealer titles, and has a $40 minimum deposit requirement. You also have 30 days to complete the 40x wagering requirements on the total amount.
• Bi-weekly casino reload offer - This is a 50% bonus of up to $750, with a $40 minimum deposit and 35x wagering requirements. 
• Weekly 10% cashback - Cashback on your losses between $70 and $370, granted each Monday. All cashback funds have 1x wagering requirements you must complete within two days of receiving it.
• Bi-weekly live casino reload bonus - Live casino players have a bi-weekly 60% reload bonus of up to $750, with a $40 minimum deposit and 35x wagering requirements. Like regular cashback, live casino cashback has a return rate of 10% on your losses, with a minimum return of $70 and a maximum of $370.  

No tournaments were running at the time of review, but you’ll find some offered occasionally. 

Overall, we appreciate the variety of the casino bonuses and promotions and found them fair, if a bit challenging to complete with the high minimum deposit and wagering requirements.

Jupi Casino holds a Curacao licence, which means Antillephone regulates the casino platform. This casino also protects players’ data using state-of-the-art firewall software and SSL version TLS 1.2 with 256-bit encryption.

While the casino doesn’t broadcast which independent testing agencies they use, the operator states that all games and software are thoroughly tested by licenced companies, which the Curacao eGaming Authorities approve. 

This operator is also partnered with BoomAff, Nexto Gaming, and Your Galaxy Partners, which ensure they use certified software and reputable providers.

While no reputable organizations, like GamCare, are listed in the website’s footer, pressing the “18” icon takes you to the Gordon Moody Gambling Therapy site. The responsible gambling page offers time-out and self-exclusion options and describes problem gambling behaviour and the importance of responsible gambling.

The site was established in 2021 and is available in most markets, with restricted countries being ones that don’t accept the Curacao eGaming licence.

Canadian players have various payment methods available to them, from cards and prepaid cards to e-wallets and cryptocurrencies. Interac is available, which shows that Jupi Casino caters specifically to Canadian residents. 

Other options include Visa and Mastercard, prepaid Flexepin, and e-wallets such as ecoPayz, AstroPay, SticPay, MiFinity, and MuchBetter.

However, crypto players have the best deal at Jupi Casino, as six cryptos are available. These cryptos are Bitcoin, Bitcoin Cash, Ethereum, Litecoin, USDT (ERC20) and USDT (TRC20). Not all the methods are available for withdrawal, like cards and Flexepin, but most others are.

The deposit limits vary depending on your method, but it ranges between $10, $20, and $25. While the deposit limits aren’t bad, the withdrawal limits are a different story. The minimum withdrawal starts at $100, five times the average withdrawal of $20. If you're looking for a low minimum deposit casino, this might not be the best option for you.

The maximum withdrawal is $500 per transaction, except for Bitcoin, which has a $1,000 limit. However, the monthly limit is €7,000, around $10,119 in Canadian dollars.

While the operator doesn’t state specific fees, it does note that bank withdrawals might incur bank charges, as will any currency conversion or dormant accounts.

You must verify your account using the KYC process before or during your first withdrawal, but it might extend the standard withdrawal times. 

To complete the KYC process, players will need to verify their ID, proof of address and proof of payment. The document required will be a copy of your government-issued identification documents like your driver’s licence or passport and a bank statement with your full name and address listed. 

Other proof of payment documents include photos of your e-wallet, cryptocurrency wallet, or other payment method you use.

Overall, the financial team processes withdrawals within 72 hours. After your withdrawal is processed, the average payout times are applicable: within 24 hours for cryptos, one to three days for e-wallets and three to seven days for online banking.

Available currencies include CAD for Canadian players but also list EUR, USD, NOK, AUD, and BRL. However, note that the casino operates in EUR, so any other currency might sometimes experience a conversion rate.

Over 70 game providers list titles on this casino site, and you can browse over 5,500 casino games. Some providers listing their games are Microgaming, Playtech, Pragmatic Play, Iron Dog, Spinomenal, and more.

However, we found the gaming lobby layout difficult to navigate when you’re looking for a specific category of games. The only category buttons are Slots, Table Games, Lucky Games, Virtual Games and Live Casino. 

Further, while you can filter the results using the provider filter, there’s no filter for jackpot slots, classic titles, or any other category. The game wager limits depend on the games you play and are the same as the average you’d expect from online casinos.

Over 4,800 slots are available, with titles like The Dog House Megaways, Big Bass Bonanza and Buffalo Blitz. These are among the most popular slots available in Canada. You can try the free demo games of these slots without registering. 

Jupi Casino offers barely any progressive jackpot slots, even though it offers other titles from popular progressive jackpot providers like Microgaming.

Over 190 table games are listed, with variants like European Roulette Apollo, 5-Hand Blackjack Pro, 3D Baccarat, and more available. The classic versions of roulette, poker, baccarat, and blackjack are also available, along with Andar Bahar, video poker, and Bau Cua. 

Besides these well-known titles, you can experience more exotic ones, like Save the Sheep, Big Bang Boxing, the 1 Reel Demigods slot series, and more.

That’s not even to mention the Keno, bingo, and scratch card variants available, with titles like Atlantis Bingo, AlPachinko, Banana Keno, and 8 Leprechauns Scratch Card. Under the Lucky Games category, you’ll find over 40 other titles like different lotto versions, War of Bets, Dice Duel, Lucky 6, and more.

Lastly, the Virtual Games category offers virtual horse racing, Instant Greyhounds, Goal League, Spin & Win, Cricket Roulette, and 60 more titles.

Besides the casino section and the live casino lobby, which we’ll discuss below, there’s also a sports betting section. 

You can place bets on over 35 sports, with hundreds of betting opportunities and competitive odds. You’ll also see which sports offer live matches and can find a virtual representation of the field with live updates on how the game is going. 

Lastly, Jupi Casino offers a new concept slowly picking up steam, namely Livespins. With Livespins, you can watch some of your favourite streamers play a slot, place bets alongside them, and otherwise participate in the stream, all from the casino platform. It’ll show you the live streamers and any upcoming streams held in the next 24 hours.

Jupi Casino doesn’t have a mobile app, but the web-based mobile site offers the same quality as the desktop one. There are no significant changes to the layout and design, and players from iOS and Android mobile and tablet devices can access it provided they have internet.

The exact number of games available on mobile and the site’s user-friendliness hasn’t dropped compared to the desktop one. The HTML5 used in creating this platform ensures it appropriately adjusts to the screen of whichever device you’re using.

The live casino is this platform’s second most significant section, boasting over 550 games. Popular Evolution, Vivo, Ezugi, Pragmatic Play Live, and Lucky Strike titles are available, but you’ll also find less well-known providers. Some of these include Seven Mojos, Bombay, and Medialive games. 

Besides the different roulette, poker, baccarat, and blackjack variants, you’ll also find Andar Bahar, 32 Cards, Dragon Tiger, Teen Patti, and more. 

Various game shows are also available, with popular titles including Crazy Dream, Dream Catcher, Music Wheel, and Mega Wheel. These games are all available on mobiles and tablets. 

We found that Jupi Casino doesn’t offer any loyalty program, instead simply depending on their bi-weekly reload offers and weekly cashback credits.

Should you need to contact the support team, you have a live chat and email available. However, the live chat is only available between 9 am and 1 am CET. You can email the support team 24/7, but they can take up to 24 hours to respond. 

There’s no phone line, but support is available in multiple languages, including German, Spanish, Norwegian, and Finnish.

You also have access to an FAQ section, but we found it challenging to read as there are no sections. Further, Jupi Casino isn’t present on social media, so the only source of information you have on it is the email campaign it runs.

Below are our five top tips for new players at Jupi Casino.

• Check whether the casino offers the games you love playing, as it’s not worth signing up if you’re only interested in specific games, like progressive jackpots, for example.
• Once you’ve signed up, we recommend you complete the KYC process as fast as possible, as this helps ensure any payouts happen as quickly as possible.
• Always test games using the demo mode first to familiarize yourself with the gameplay.
• Use a payment method available for both withdrawal and deposit, like one of the e-wallets or cryptocurrencies.
• Set up a strict bankroll of money you can afford to lose, and only play at the casino using that bankroll to ensure you don’t spend more than you can afford to.

Launched in 2021, Jupi casino is one of the latest online casinos in the Canadian market. Its many player-centric features, including crypto payments, mobile optimization and state-of-the-art security measures, testify to that. 

Additionally, Jupi Casino offers over 5,500 games and various promotions, including a generous 120% welcome bonus of up to $900 with the option of choosing a live casino welcome bonus instead.  

Signing up with Jupi Casino is easy, but there are a few points it can improve on, like lowering the minimum withdrawal limit and bonus deposit requirements and making the live chat available 24/7. Overall, it's a casino worth trying.